Website Accessibility & Data Protection

Policy Updated: December 2025

Our Digital Accessibility Pledge

At Iona Grey Counselling, we are dedicated to creating an inclusive online environment that serves all visitors effectively. We continuously enhance our website's usability to meet diverse accessibility needs.

Accessibility Standards

This website aims to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards, which provide comprehensive recommendations for improving web accessibility.

Accessibility Implementation

• Straightforward, predictable site navigation
• Descriptive text alternatives for visual content
• Full keyboard operability
• Adaptive layout for multiple screen sizes
• Carefully selected color combinations
• Organized content hierarchy

Data Protection Commitment

We respect your privacy and implement measures to safeguard your personal data.

Data Collection

We gather information only when you explicitly provide it through:

• Direct communications via email or contact forms
• Telephone discussions
• Information you disclose during our interactions

Purpose of Data Collection

Your information helps us to:

• Address your questions and requests
• Arrange therapy appointments
• Deliver requested professional services

Information Security

We employ robust security protocols to protect your data and maintain confidentiality. Your information remains private unless disclosure is legally mandated.

Cookie Usage Policy

We maintain transparency about our use of cookies to ensure you understand how our website operates.

Understanding Cookies

Cookies are small data files that websites place on your device to enable proper functionality and remember your settings.

Essential Cookies Utilized

Our website employs only cookies required for fundamental operation:

• Functional Cookies: Enable core website features
• Consent Management Cookie: Stores your privacy preferences

Cookies We Avoid

• Visitor tracking or analytics cookies
• Marketing or promotional cookies
• External third-party cookies
• Social platform integration cookies

Cookie Management

You can modify cookie settings through your web browser. Note that restricting essential cookies may impact website performance.

Get In Touch

We value your input regarding accessibility or privacy concerns. Please contact us if you experience any difficulties:

We typically reply to all messages within two working days.