Accessibility & Privacy

Last Updated: October 2025

Our Commitment

Iona Grey Counselling is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

This website strives to conform with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

Accessibility Features

• Clear, consistent navigation
• Alternative text for images
• Keyboard navigation support
• Responsive design for various devices
• Clear color contrast
• Logical heading structure

Privacy Policy

We are committed to protecting your privacy and keeping your personal information secure.

Information We Collect

We only collect personal information that you voluntarily provide through:

• Contact forms or emails
• Phone conversations
• Contact information you choose to share

How We Use Your Information

Your information is used solely for:

• Responding to your enquiries
• Scheduling counselling sessions
• Providing the services you request

Data Protection

We implement appropriate security measures to protect your personal information and never share it with third parties without your explicit consent, except as required by law.

Cookie Policy

We believe in being transparent about how we use cookies on our website.

What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help websites function properly and remember your preferences.

Cookies We Use

This website uses only essential cookies that are necessary for the website to function:

• Strictly Necessary Cookies: Required for basic website functionality
• Consent Preference Cookie: Remembers your cookie consent choice

We Do Not Use

• Analytics or tracking cookies
• Advertising cookies
• Third-party cookies
• Social media cookies

Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality.

Contact & Feedback

We welcome your feedback on accessibility or privacy matters. Please let us know if you encounter any issues:

We try to respond to all enquiries within 2 business days.